If you recall, I previously had issues with the Aqua-Flo waterbrushes from Royal & Langnickel (R&L). After blogging about it, I received a message from R&L saying they guarantee their products and would replace them for free.
Today R&L’s rep, Mary Anne, emailed me to say that the replacement brushes were in the mail as of Monday, AND she even gave me the tracking number. Talk about service! They really stand by their products. I can’t wait to test out the new brushes!
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